Employment
MTO is hiring for a Bilingual Hotline Counselor. See job description below.
Goal:
The Metropolitan Tenants Organization has a mission to organize, educate, and empower tenants to have a voice in decisions that affect the affordability and availability of safe and decent housing for all. Tenants throughout Chicago call our hotline seeking advice on their rights. The role of the hotline counselor is to educate and empower tenants to exercise their legal rights.
Salary:
$11/ hour
Classification: Part-time (12 hrs/ week) must be able to work afternoons
Duties and Responsibilities:
- Listen to tenants issues
- Assist callers in developing a strategy to solve their problem
- Refer tenants to appropriate agencies
- Maintain knowledge of current laws
- Learn updates as new laws are passed
- Send out written materials to callers
- Identify potential supporters
Qualifications:
- Ability to clearly communicate legal information
- Ability to learn and become familiar with Chicago’s residential tenant laws
- Implement MTO’s mission statement
- Bilingual (English / Spanish)
- Computer literate
- Excellent customer service skills
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MTO is now hiring for a Community Organizer. See job description below.
