Noise and Neighbors
Noisy and problematic neighbors are one of the most difficult issues to solve.
First off, both parties are tenants. Both have rights. These problems range from neighbors selling drugs to throwing an occasional party. It is frustrating for the neighbor who is being disrupted. Complaints about noisy kids, an older adult listening to a loud television or people playing rap music are often signs of a biased complaint. If the complaints appear to be discriminatory or unreasonable in nature, the complainer may not have realistic expectations of apartment living. It requires a certain amount of tolerance.
No ready-made solutions exist for neighbor-to-neighbor problems. The law does not proscribe a process to deal with this situation as it does with the ‘Repair and Deduct’ remedies in the Chicago Ordinance. There are steps the tenant can take to try and resolve the difficulty. Whether any of these methods work depends upon many factors, including the nature of the actual problem, how much the landlord is willing to cooperate and what the tenant is willing to do. The following are suggestions:
Direct Approach
(This approach is not recommended when drug dealing is involved and for cases of a violent neighbor.) First encourage the tenant to talk directly to their neighbor. Often people disturb others without being aware of it and are willing to modify their behavior such as setting quiet times or not wearing wood platform shoes inside. The Center for Conflict Resolution can help mediate these situations. The landlord could possibly be included in the mediation. The other benefit to this approach is that the tenant may find out that the person they suspected of wrong doing may be innocent.
Contact the Landlord
Let the landlord know that s/he has the responsibility to ensure the tenant the quiet, peaceful enjoyment of the premises. The landlord has the power to evict noisy neighbors and drug dealers. They can also install carpeting or some other sort of soundproofing. The landlord has the responsibility to take some action.
Contact Other Tenants
Often noisy neighbors will be disturbing other renters and their support will be helpful in getting rid of a problem tenant. Organize a group of concerned tenants and write a common letter. It will also help build a tenant’s case that the problem is real.Call the PoliceThe police will help to mitigate the very immediate situation. They can warn or arrest the tenant. A police report will also serve to document the tenant’s complaint. By asking the tenant if they have called the police, it will help you and the tenant put the problem in perspective. If they say for example “Oh it’s not that bad,” then I would suggest they try mediation.
Serve the Landlord with Written Notice
If the landlord fails to take any action and other options fail, the tenant can write the landlord and give him/her a minimum of a 14-day notice to comply with their duty to ensure the tenant a reasonable quiet and peaceful premises. The tenant should provide the landlord with a detailed description of the problems and ask the landlord to remedy the situation. In the letter the tenant should ask the landlord for a response as to what action they have taken or will take.
Document the Problem
Encourage the tenant to create a journal detailing days, times and what happened. The tenant may need witnesses to back up their assertions. Friends and neighbors can be witnesses. Should the landlord fail to take any action after being contacted and the problem is a serious one, the tenant could give the landlord a 14-day notice (to be on the safe side the tenant may want to give the landlord a longer notice, say 30 days) under the Chicago ordinance to terminate the lease under section 5-12-110 a. In the letter the tenant should inform the landlord that the situation has rendered the apartment not reasonably fit and habitable. If the tenant does not want to terminate the lease, s/he could also reduce the rent by giving the landlord a 14-day notice to alleviate the situation or else the tenant will reduce the rent to reflect the reduced value of the apartment. As in the case repairs, the tenant should be very conservative in the amount taken off the rent
NOTE: The housing laws do not specifically mention noise and there is no case law on this either way. Attorneys disagree about what rights tenants have under State and Chicago law. Some attorneys believe tenants have no remedies under the law. Caution is advised in counseling tenants with problems. We believe the tenants do have rights but they should be warned that should the courts rule against the tenant he/she could be held financially liable for the duration of the lease. If the tenant is confronted with a possible life threatening situation, let s/he know that the penalties are not automatic. The landlord still needs to take the tenant to court and get a judgment. Tenants complaining about drugs or crime in the building are more likely to succeed in today’s anti-drug and crime hysteria.
If the noise is at a level that can be considered offensive to the general environment, you may be able to seek remedies outlined in 11-4-2740 of the Chicago Municipal Code.
My neighbors complain of noise from my apartment (condo I rent from owner) and these neighbors sleep in their living room which is adjacent to my living room. They obviously hear my tv b/c they sleep against the wall where my tv is. The only wall I can have a tv. I have NEVER had this problem in the 20+ years I have lived in Chicago and am getting harrassed continuously. I do not want to bother anyone, but this is clearly a problem. This bldg is not SOUND proof considering it is a condo bldg built in 2004 and it has been a nightmare. What are my remedies? The landlord told me to get headphones…I can’t even watch tv??? I basically live a very quiet life style. I do not throw parties, I do not listen to loud music….I just don’t understand??
PLEASE HELP!
Noise is very difficult issue to deal with. Over the years we have heard from numerous tenants like yourself or who are on the other side. We do not have any great solutions. I might start by trying to have have a conversation with neighbors. Possible if you both re-arranged your rooms some then the noise would not be so bad. The Center for Conflict Resolution offer free mediation which can sometimes be helpful in these cases. Here is a link to the website http://www.ccrchicago.org/ I would write a letter to the owner stating that you are only watching the television at a reasonable sound level. You could ask the owner for help in dealing the neighbors next door. Does nay anyone else have any suggestions?
I am a renter in a condo building that has several different landlords. The condo directly above me is rented as well by a landlord different than my own. The walls are extremely thin and I can hear every step the tenant above me makes. The floor boards creek so loudly I can hear them even while wearing earplugs. Large, visible cracks have formed on my ceiling from the tenants upstairs. I cannot sleep at night due to the noise and the new tenant stays up late and wakes up early-waking me up each day before 6am. I am not locked into a lease, but would prefer not to move if the floor was fixed. Since the floor is defective and the cause of the disturbance is the owner of the condo unit above me responsible for making repairs? I have asked my landlord since Dec. to help me with this situation and he has done nothing to help. Please help!
There are no easy answers to this question. I would invite others to chime in with suggestions. It will be difficult to hold your landlord responsible for something that is not their fault. It does not necessarily sound as if the upstairs renter is doing anything out of the ordinary. Is this a condo wide problem? If so the condo association may have to go after the developer to make the repairs if the developer still exists. Are the floors wood? Would carpet help? Any idea as to how much it would cost to fix the floor. You could call 311 and ask for an inspection and if there are code violations and there may be then the owner will be cited and required to fixed the code violation.
Heather & John,
Some years ago, I had a similar problem concerning “noise” from my stereo that bothered an elderly woman, a tenant who lived above me and had lived in the same apartment for decades. This is how it got solved. I spoke directly with the woman (who had been pounding on her ceiling with a broom handle and complaining to the landlord every time I turned on some music). I was very nice (read kissing butt) when I approached her. I asked for her patience in working the problem out. I asked her to participate in a test where I would turn the music on, raise the volume gradually, and she would come up when it got too loud to tell me. Then I would mark the volume control so we would have an agreed upon limit. She did it and I marked the volume in front of her. Funny thing: the limit where she asked me to make the mark on the volume control was higher than I had ever used when I was listening to music! This tells me that the real issue was never about how loud the music was but was probably about something more psychological concerning what she was going through– power and control, maybe? At any rate, there was a happy ending!
the rooming house tenents next store to me make noise between 10pm..7am what can i do one vomits all night long under my window
The residential landlord and tenant ordinance does have any specific regulations regarding noise. If you feel that there should be laws you can call your alderman and let them know about your problem. What is it that you would want to do and is fair? Does you landlord own the building next store or have any control over the people in the building next door. There are noise laws and for the most part the police enforce them.
i moved to a high rise where i am on the top floor where no one is above me. iwork 55 hrs a week 5 days a week. i am really tired @end of day, all i want to do is sleep. my neighbor next door is playing is guitar w/speakers really loud and singing (sounds like a parrot being killed), anyway it is so loud i can hardly think. i have had to go down to lobby and ask desk clerk to go and him to turn it down. most times he plays past 10pm. i have to be uo @ 4am and rarely get eniugh sleep. i am 54 years old w/severe high blood pressure which i have mentioned to bldg manager. she talks to him but @ times it does not get through.
i feel i should be able to come and enjoy my apt just as everyone else. when i came to look @ apt in march 2010 i didn’t say to manager “give me the apt with the music that comes thru the wall”!
when i complained tonite i told manager something has to be done that i am afraid i will have a heart attack bc of this. she said she’d talk w/him. i don’t know what to do.
I very much sympathize with you but unfortunately there are no specific rental laws that deal with this situation. I would call your alderman and complain so that they will know this is a problem that does not have a remedy. The city does have noise ordinances, they are enforced by the police. Are there other people living on your floor or right below them? Do t hey have the same the problem? If so the group of you may want to approach the manager and demand that something be done.
As a follow-up to a previous comment…3/11/10…I want to add that the situation with the neighbors who complained of hearing my TV, that is resolved. But, now I am being repeatedly harrassed by a woman who lives below me with her dog. She constantly complains of noises that she alleges are coming from my unit. I have told her that I do not know what she is talking about and her complaints are about different types of noises everytime…EX: running, knocking, chairs dragging, balls bouncing, etc. She claims the noises bother her dog. She calls, comes over, sends text messages. She even knocked on my door on Easter Sunday while my family was here complaining of a knocking noise (It appears it may be the plumbing..?) and said her dog was ‘freaking out.’ I now have a witness to her unfounded complaints and her claims that it is her dog who is bothered by the noise. Then, I rec’d a letter from the condo assoc. and they said they had to investigate, they did not and did not grant me the hearing I requested; then I was fined $100. Recall, the bldg is of substandard construction and I hear noises constantly. Recently, I heard loud banging noises…couldn’t tell exactly where they were coming from, but I rec’d 2 text messages from her asking me to stop the NOISE, claiming she had to leave with her dog b/c of the noise. I spoke with other neighbors who said that they were the ones making the noise. This woman didn’t even ASK if it was me, she just assumed and now it is obvious she is targeting me. (FYI- I rent, she owns and the owner of my unit believes her, claiming that there have been so many complaints, ?? though no pattern here, obviously…and no proof!) Again, I live a very quiet life style and have never had these problems in the past 20+ yrs. I plan to file a complaint in Small Claims Court for the abuse of authority in levying the fine, as well as, violation of due process, not to mention the harrassment and a refundable deposit that I have been owed since Oct 09. This totals nearly $400.00. Do I name the Board of Directors or the HOA, or all, including the woman. I found an article written by an atty – Jordan I. Shifrin – “Community Associations and the Power to Levy Fines” that contains some valuable info regarding such.
I am experiencing a similar situation but mine is much worse. As of now, I am looking for a new residence. I have lived in my building for 2 years but have only live in my current apartment for 10 months. My downstairs neighbors are an elderly woman and her ‘older’ daughter. They are EXTREMELY quite… I never hear a t.v., radio, or just ‘living’ noise… nothing. I have been recieveing complaints since I moved into this apartment but these complaints have, in the past several months, began to borderline on harrassment…. not a week goes by that my landlord does not call me with a complaint… sometimes up to three times in a week. It is blatently obvious that my landlord has sided with my neighbors and, since I live alone, I have no one to corroborate my story, witness what i’m NOT doing, or attest to the frequency of the complaints. I’ve been accused of closing my closet door 28 times one night, having a ONE friend over and getting a complaint of having a ‘party’ the next day, asked not to shower so late, asked to ‘cook’ quieter, asked “does my schedule require me to be awake after 1 o’clock in the morning”, have heard my neighbors hit thier ceiling upon me walking from my bedroom, to the kitchen, and back, (and have gotten a complaint call the next morning) have been accused of ‘congregating’ the morning after noticing that a neighbor was watching a friend drop another friend and myself off after a night of being out. The list goes on.
I am not a noisy person. I have numerous people that can attest to this. I don’t have company anymore.. specifically friends who I know love to talk & laugh and make me do the same (sad right) because I don’t want to have to ‘sshh’ them. I have taken into consideration that my voice does tend to carry, even so, it hasn’t helped. Yes, I am a night owl but and am prone to trips to the kitchen for midnight snacking and trips to bathroom for the obvious but what am I supposed to do…. levitate across the floor?? As of today i’m litterally tip-toeing around my apartment while being asked of my progress finding other living arrangments. I am away from home for days at a time because I am so uncomfortable here but, the day after returning, I can be sure to receive a phone call.
Sorry to write a book but I am so frusterated and it’s just my word against his and the neighbors. He stated last weekend that I am so disruptive that he stands to loose this whole side of the building… so he would like me to move “expidently”. When I replied that I would need time to accumulate $ for movers & first month rent and security on another apartment he offered to move me… for free… and to transfer my security! Wow. None of this, complaints included, is documented… just verbal. I recently found out that this building was a co-op and believe that some of the older tenants own their units whereas I rent. I am not one to play the race card but……….. what should I do. I am going to move but this is not right and I want him to know that I know it isn’t.
People have widely varying responses to noise. Have you met with the downstairs neighbors to try and talk through things? Sometimes that is helpful. What do mean by play the race card? Unfortunately race still plays a large role in our society. Maybe you suggest to the landlord that he install better sound proofing between the floors because you are not doing anything out of the ordinary and are trying to be as considerate as possible or even ask the landlord to come and listen.
If you decide to take up the owner’s offer to move you for free and transfer your security deposit, make sure this agreement is in writing.
My complaints are not in any order:
First, the neighbors in the basement apt in our building have surround sound! It’s rediculous! Who gets surround sound in a building?!! The floors are so thin so that you hear conversations and anything else going on, so to get surround sound is totally rediculous to me! The building shakes they have their television up so loud. We’ve complained more than once and called the police. I have to turn my television up very loudly just to hear it. I’d rather not live this way.
Secondly, our landlord has neglected several things at our building. One being the security gate. It’s been off since we moved in. The landlord said he would have it fixed (that the wind blew it off; I didn’t believe that), but we’ve lived there now for 3 months and the gate is still off. Our cars in the back are in the open. Not to mention our apts. He also does not cut the grass on a consistant basis. The grass gets to be over 2 feet before he comes with a weed-wacker and wacks the grass. He doesn’t even clean the grass up. Just leaves it on the top to burn (since it’s been hot outside). Doesn’t water it or anything. I wrote a letter offering to take part of the rent and be responsible for having the lawn manicured, but I didn’t receive a response.
Lastly, we don’t have working lights on the front or back porch if we come home late at night. We’ve complained about all these things to our landlord, but so far nothing has happened with them.
Noise issues are difficult to handle. Have you complained to owner? Are there other tenants in the building and do they have the same the problem. A first step may to talk with the neighbors and to see if they are naving problems and then to write the owner and tenants a joint letter.
As for the grass, there is no law requiring watering though some there are some regarding the length of the grass. What do the neighbors think? Maybe they could write letter to the owner complaining and maybe you could could complain to alderman. What is wrong with the security gate? There are laws that would allow a renter in Chicago to use their rent to make repairs to problems in your apartment as well as the common area. Here is a link to letters that you can use. http://www.tenants-rights.org/category/landlord-tenant-faq/apartment-conditions-repair/
I live in a high rise building and was given 1 week notice about a 3 month construction job in the apartment directly overhead. I am currently home for the very same 3 months with a newborn infant. The sounds are continuous from 830 to 430 pm. WHAT ARE MY RIGHTS?
First have you spoken with your manager about the the problem. Have they proposed any solutions. Potential solutions could be moving to another unit in the building where this will not be a problem, getting a rent reduction for the three months, allowing you out of the lease to move somewhere else, limiting the time of the noise, etc. Here is a link to the Chicago’s noise ordinance http://www.tenants-rights.org/chicago-environmental-noise-ordinance/.
Mr. Bartlett,
I’ve read some of your commentary here. You frequently cite the city lacking apartment (or multi-unit, neighbor induced) noise laws as a reason for not expecting remedy via the courts. Is it your belief that a person could not, or would not be successful, bringing small claims or pro-se suit against their noisy neighbor because the judge (or judicial admin. or whatever) would cite there are no laws pertaining to these nuisances?
I am not saying that there may not be legal action that you or an attorney can take. Our web page is an information and referral site and we do not provide legal advice. There may be cases where in fact the landlord could be held liable for damages. In the law there are no specific remedies to these situations. When the law is vague it would be irresponsible to make interpretations that could lead to evictions so we do not make suggestions as to what actions to take. If you feel that you have case then you should contact an attorney. We can also work to change the laws that would provide renters with recourse if they are adjacent to a noisy neighbor.
Mr. Bartlett,
Thanks for responding to my post. My point wasn’t to landlord/tenant relationships, but to seeking remedy via suing a neighbor for nuisance. Many of the above queries, and others I’ve read on apartment sites, could be addressed in small claims court. The tenant makes a claim that the value of his/her apartment is diminished by the disturbing behavior of his/her neighbor by X amount per month. This is more to the point as I concur, going to landlord/tenant court could yield an unsatisfactory solution. Yes, it might be challenging for a tenant to get the landlord/management company to enforce a contract with another tenant (citing a “do not disturb other tenants” type clause in the lease) or protect the complaining tenant’s rights to private enjoyment of his home when no specific law governs this protection (as you say).
My apartment borders my building’s back gate. Whenever people use this gate, it slams shut with such force that it causes my apartment walls to shudder. I’ve complained a number of times to my landlord and they’ve not even responded. Any thoughts on what I can do?
This sounds like a bad problem. When you have complained to the landlord what was the landlord’s response? Are other tenants bothered by the noise? If so you may want to get a group together to ask for the landlord to fix the problem. You may want to call the City at 311 and ask for an building inspection. There may be some sort of violation. Noise is a difficult problem to resolve as there is often not a code violation associated with it. You should contact an attorney and see if there are some other steps that you can take.
My landlord bought the building nearly two years ago with plans to remodel and promised verbally that the work would done within a few months and that it wouldn’t effect our unit. Needless to say, very little has been done, with the exception of the past couple of months. There has been construction work on the apartment above mine late into the night. Many nights, the work is being done directly over my bedroom to the point where I can’t sleep. The first time I complained (end of January 2011), I sent the owners/landlord an email and they promised it would never happen again and that they are very sorry. Last night, someone was working directly above my bedroom past midnight. I tried calling, texting and emailing to get a hold of them to stop, but the noise continued past midnight. I still have not received a response. This noise is banging, hammering, sawing,general construction noises, ect.
Over the past year or so, there have been several other construction-related issues that we resolved one way or another: a fire started by a welder in the attic resulting in water damage to our unit; electrical problems that resulted in a loss of heat for several days in the winter; removing a wall and nailing up unfinished drywall, without every sealing the cracks; and various noise complaints from the construction. On one hand, I know that they are doing their best to get the work done, but on the other, I pay rent to live in a certain environment and I would much rather live someplace else where I didn’t have these problems. My lease isn’t up until the end of August.
I live in an apartment building on the sourthside of Chicago. The building use to be a really nice and quiet building, before it was sold to the current owner. My problem is since the new ownners have taken over, i’ve had two sets of loud and unruley neighbors within the last three years. I live on the 1st floor and these neighbots have lived above me on the 2nd floor. The first set of neighbors eventually ended up being evicted, but that was a long and drawn out process. Now i have anotehr set. These people take noise to a whole new level and since i have complained, they hve gotten worse. The have moved other family members in with them with kids. They deliberatley pound and stump the floors day and night and anything else they can do to keep up a disburb me (to me this is harrsement).I work and have to get up at 5:00 am every morning; however, they are sleeping at this time. i’ve called the police twice, but by them leaving on the 2nd floor they can see the police comeing and when they do, they become quiet like nothing has been going on. i’ve called the landloard several or more times; she tells the landoard that it’s just her and her baby living in the apartment, when in fact it’s about 5-6 other people that are living up there with her. Besides move, what els
with here. What else can i do.
Noisy neighbors are a problem. There is no easy way to take care of the situation. Is the landlord willing to work with you? The first step is documentation. The owner has the right to inspect the unit to determine compliance with the lease. If the owner is willing to do that it might help. You can try to mediate the situation with your neighbors upstairs. the Center for Conflict Resolution performs mediations. their number is 312-922-6464.
John, thanks for responding; however, can you call the city if you know for a fact that there are 7-8 people, including children living in an one bedroom apartment? we (other tenants in the building) see these people come and go everyday. There are 2-3 kids, one teenagers, and three adults. And by the way, these are the same people that are keeping up the distubence above me.
If the tenants are bothering you and your neighbors with excessive noise, one possible solution to this is to work with the other tenants in the building to send the landlord a joint letter demanding that the owner take action. Certainly the owner can evict tenants who are noisy and who have not changed their behavior once they are warned.
What can I do about the following: I have a neighbor who is harassing me with notes on my door (sometimes 4-5) – the notes for the most part make no sense. I’ve been in my kitchen and have heard her at my door, I thought someone was trying to break in but it was her trying to shove notes in my door. I’ve asked her to stop it. I was out of town for a week and she used duct tape to tape the notes on my door and when I pulled them off so when a huge piece of paint. She leaves her front door latched but open all day every day and makes a complaint if she hears me in the carpeted hallway taking my laundry downstairs or going to work in the morning. I’ve talked to the landlord, the manager of the building but she keeps doing it, can I get a harassment or restraining order against her?
This is a tough situation. Neighbor to Neighbor problems can be hard to resolve and there are few laws that govern the situation. Have you tired to talk with the neighbor? Sometimes that is helpful. The Center for Conflict Resolution (312-922-6464) has a mediation program that is sometimes helpful in situations like this. You could try to get a restraining order. You will probably need the assistance of an attorney. What have the owner of the manager said. Are they willing to talk with her?
Hi,
I’ve been reading the comments on here and although late to the board, I would love to seek advice on my situation. I moved into my new apartment in May and was of course given the “place is quiet” pitch. So, after moving in I realized I lived next to a family of 2 parents, a 6 month baby and a 2 year old toddler in a one bedroom. Now this would be okay, but the kids are beyond wild, throw themselves into the front door hysterically at 6am and wake me up (I’m located all the way in the back of the apartment). Also, they scream blood curdling screams until 11pm – midnight. Some screaming sessions go on for hours.
I go to use the bathroom, the kids are in there, banging the walls. Also, they love to bang all of the walls, repeatedly, with a hammer or toy after 7pm until around 10 or 11pm. After this, the kids then run wildly all through the night making my apartment vibrate and have also watched my vaccuum cleaner get knocked over and my bike on the wall move back and forth.
I asked them about this and they responded “oh, they just like to play” but this is beyond playing and we have a beach and playground across the street from the building and I’ve not heard any other kids at all, and the building is full of them. Also, my walls are not thin, and no other neighbors can be heard. Some days I come to a few people standing outside their door wondering what is happening. One day I came home to find them and the neighbors fighting because the toddler was found wandering on a busy street. Other neighbors have asked “how do you live there”.
After speaking with them and having them just brush it off, I contacted the manager of the property and he said he would meet with them. It was better for a week, but then the kid started running into the door, slamming into it like a bull. Also, the parents began slamming the door constantly, shaking my apartment.
Currently, it is clear these are inconsideret people not paying attention to the kids and my apartment is inhabitable….I actually leave to sleep about 3 nights out of the week at a friends due to this. I am also to the step of calling child protective services because the screams are not normal, they are blood curdling as if she is being hurt. Even a neighbor asked what do they do to the child. Crying and screaming blood letting screams at all time of the day and night. Also, I knocked on their door again and was greeted with a “Who the hell is this now” from the tenant. I contacted the manager again and am now waiting what to do, but I wanted to see if there was more input and advice on what to do besides moving and leaving another victim to suffer.
P.S. I’ve lived around kids from infancy to teenage years all of my life and have never encountered this, so this is not a letter from a non knowledgeable person that understands kids noises, more concerned and would like to resolve this peacefully.
Thank you for your advice.
Heather
Are other tenants being impacted by the family? You might want to greet some of your neighbors and see if they are having the same problem. If so you may want to draft a joint letter to send to the owner. I am sorry but noise is one of the hardest problems to resolve. You may want to call the police as they could be violating City noise ordinances.
Hi John,
Thank you so much for replying. I was able to get ahold of the building manager today and he explained that the building is under a noise ordinance and that this is not the first time having an issue with the tenants next door. They have arranged another meeting with them to see if they can resolve the issues there. Also they did offer to move me, but I did not want that to be the end all.
I did let them know about the fights in the hallway, also I am speaking to another neighbor that has witnessed the disturbances and had also been affected. Also, I learned that I was not the only one concerned for the kids in the apartment as well. My neighbors down the hallway asked me what are they doing to the child to make it scream so bad for so long. The screams or so horrible you can hear them all the way down the street from the building.
In addition I made it clear to the manager to check how many people have been in and out of my current apartment against how long they have been in theirs. He stated that I was right, everyone who moves next to them never resigns their lease for a following year. So I told him that he can keep losing good tenants or finally put a foot down on the one bad tenant. I also included that I will take this issue public via yelp and reviews if it is not resolved to which he was very responsive to and understood that this cycle with this family needs to come to an end.
I’m hoping we can come to a civil solution that works for everyone. It is a beautiful building and a great apartment with the terrible tenants removed. Thank you again so much for your advice.
Kind Regards,
Heather
This would be best done by calling our hotline at 773-292-4988.