Landlords in Chicago must heat residential buildings to at least 68 degrees during the day and 66 degrees overnight (from September 15 to June 1).
If you are unable to resolve a heating problem with your landlord, call our Hotline between 1-5PM, M-F at 773-292-4988. You can also send your landlord a 24-hour notice using Squared Away Chicago.
It is vital to know your rights and to look out for the homeless, elderly, and your most vulnerable neighbors during extremely cold weather.
- If you are worried that your pipes might freeze, leave the tap dripping overnight to ensure they do not freeze. Also, put a towel under your door to help keep the heat inside.
- When it snows, make sure to clear off sidewalks for the elderly, disabled and young children in strollers. For snow removal assistance, call 311 or click HERE.
- Keep extra hats, gloves and scarves with you when you’re on the move. Your extra gloves might save someone’s fingers from frostbite.
Call 3-1-1 to:
- Request a well-being check for someone suffering due to extreme weather
- Report inadequate heat in a residential building (inspections can take up to 3 days!)
- Learn about programs that assist with home heating costs
- Connect to shelter and supportive services
IMPORTANT NOTE: Anytime you call 311, get a reference # so you have a record of your call!
The Chicago Department of Family and Support Services (DFSS) operates six Warming Centers during work weekdays when temperatures dip below 32 degrees. DFSS Warming Centers are not open on weekday holidays unless specifically indicated. Additional facilities are opened as needed including Senior Centers, libraries, and Park District buildings, so it is important to call 3-1-1 for info concerning Warming Center locations during off hours and on weekday holidays. The centers below are open 9 a.m.–5 p.m. Monday through Friday (but hours may be extended during extreme cold.)
DFSS WARMING CENTERS
Garfield Center (Open 24/7)
10 S. Kedzie Ave.
Chicago, IL 60612
1140 W. 79th Street
Chicago, IL 60620
4314 S. Cottage Grove
Chicago, IL 60653
845 W. Wilson Ave.
Chicago, IL 60640
8650 S. Commercial Ave.
Chicago, IL 60617
4357 W. Armitage Ave.
Chicago, IL 60639
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