Category: MTO News

News and updates from MTO.

Another Eviction Prevented

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Lead poisoning has been in the headlines ever since the Flint water crisis brought national attention to the problem. Chicago is grappling with its own lead poisoning crisis, which is hitting our youngest residents the hardest. Imagine if you found out your child had lead poisoning. No parent wants to receive that type of news. Now imagine that your two youngest children – twins – have elevated lead blood levels.

A deteriorating window frame with chipping and peeling paint with a distinct alligator pattern (which usually indicates the presence of lead based paint) inside Ms. W’s apartment.

This is how we first met Ms. “W”. After a local health clinic discovered her children’s elevated lead blood levels, Ms W contacted MTO, and a Healthy Homes organizer conducted a visual inspection at her home. The deteriorating plaster walls had started to disintegrate. Half of the window frames had chipped, peeled, and cracked paint. A subsequent inspection by the Chicago Department of Public Health confirmed the assessment – there were high levels of lead in the entire unit. 

Over the course of the next few weeks, MTO’s Healthy Homes Organizer provided a letter of support, collected visual documentation of the unit conditions, and shared resources for emergency housing assistance. While Ms. W. explored her options she received more devastating news, her three other children – all under the age of six – had also been poisoned. Now, her landlord was trying to evict Ms W and her family. When an unlicensed worker attempted to remediate the lead without proper safety protocols in place, MTO was able to get a city inspector to stop the illegal abatement, which was further harming her children. Ms W was partnered with a pro-bono lawyer to fight the eviction. While Ms. W. awaits to hear about a new apartment to move to she has expressed immense gratefulness for MTO’s assistance in her advocacy for safe and healthy housing.

But Ms. W wouldn’t have to experience any of this if Chicago had a proactive rental inspection program. The Chicago Healthy Homes Inspection Program (CHHIP) is a campaign lead by MTO to create just that. Hazards like lead, mold, pest infestations, and other asthma triggers can and should be caught before they become a crisis. The current building inspection system is a complaint-based service provided by city inspectors. This means that tenants hold the burden of requesting proper maintenance, property owners can neglect buildings without regular code enforcement, and families are forced to relocate or live with egregious conditions affecting their health. In today’s economy, moving is not always a viable option. We believe that the City should initiate a proactive inspection program that could identify home-based health hazards before they poison our children.

Lead Hazard sticker that was placed on door after formal lead inspection by the city of Chicago’s Department of Public Health.

Chicago’s lead poisoning crisis is silently harming our youngest and most vulnerable residents. The Center for Disease Control (CDC) says, “no levels of lead is safe for anyone”. The CDC wants to eliminate lead poisoning in children by the year 2020. If Chicago wants to get serious about achieving this goal, we need to address the substandard housing that exists in our city and make lead prevention and remediation a priority. Our children’s lives are at stake.

MTO is excited to announce our continued partnership with the Chicago Community Trust through a 2nd year of being awarded CCT’s Housing + Health grant. Because of our supporters we are able to assist more Chicago renters and children with housing-health issues and organize for equitable solutions and policies that promote safe, healthy, and decent affordable housing for all. After all HOUSING is a HUMAN RIGHT! 

If you or someone you know is in need of information about their rights as a renter or in need of assistance from our Healthy Homes Team contact MTO’s Tenants’ Rights Hotline, M-F; 1pm-5pm at 773-292-4988 or visit our offices M-Th 1pm-4:30pm.

Pilsen Tenants Fight Back Against Mass Eviction

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Signs outside 1722 W 21st.

When the tenants at 1722 W 21st Street got 30-day notices saying they must move out of their apartments, they were outraged. Monroe management had recently evicted their neighbors too. The building next door was gutted and rehabbed, with new rents costing $1,500 a month. The tenants at 1722 W. 21st were facing an all too common problem – mass eviction and displacement – an epidemic in Pilsen. Eight families were being asked to leave their homes to make way for someone who could pay more. Eight families facing homelessness so that their landlord can make an extra buck.

To make matters worse, Monroe Management, the tenants said, was intimidating them by threatening to shut off their water and gas. Feeling ignored, tenants decided they would stick together and seek resources to fight back. They engaged community organizers, learned their tenant rights, and immediately wrote a 14-day letter asking for much-needed building repairs (the previous owner had neglected the building). They also sought legal assistance from the Lawyer Committee for Better Housing (who has since accepted their case). Monroe has responded by making repairs in the building, but they still want the tenants out.

On Wednesday, tenants held a press-conference to decry Monroe’s actions and call for an end to the mass gentrification of Pilsen. Shelonda Montgomery (see video below) spoke about how common it has become for big management companies to “buy up” the community, rehab apartments and price out long-term community residents.

Tenants also spoke about the need for rent control and a proactive inspection system in Chicago. One tenant spoke of the need to be engaged in the struggle – together – to fight against housing discrimination. The tenants at 1722 W 21st Street will soon have their day in court, together, thanks to the community members and allies that continue to support our work.

Check out the Twitter story below!

The question is, how do we become better allies?

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Today is International Women’s Day. On this day, women all across the world receive praises that go unsaid the rest of the year. It’s also a day for women like myself to reflect on what it means to be a woman, and how to stand better in solidarity with other women. Lately, I’ve been thinking about all the women that I’ve met throughout the years as a Healthy Homes Organizer and the struggles they’ve had to face. The story of Ms. May sticks out in my mind.

I first visited Ms. May this past January, to take a look at the peeling paint in her home and talk about how to prevent lead poisoning. When I arrived at the home, it immediately became clear that the situation was much worse than I had initially thought. There was ice on the staircase and a broken faucet, which had gone unchecked for nearly a week. That resulted in a giant ice rink near the house – a clear and present danger to Ms May. Inside the house, there was mold on the kitchen and bathroom walls and holes in the foundation. There were rat droppings from an infestation that had been inappropriately handled by her landlord, with serious consequences.

Last October she asked her landlord to deal with the rat problem. The landlord, instead of hiring an exterminator, had brought an unqualified person who ended up leaving a bag of rat poison pellets on top of the dining table.  Her three-year-old daughter confused the brightly colored pellets for cereal and ended up ingesting some. Fortunately, the quick actions by Ms May resulted in a full recovery for her little girl. I bring this particular story up, because my initial reaction was to judge. How could someone leave rat poison on the table? How could she not realize that a young child might be attracted to the brightly colored pellets?

It took me a few minutes before I checked myself and realized that situations like this were never that simple, and it usually was not the fault of one person. Ms May had done the best she could given her circumstances. It was her landlord who should have made the repairs, promptly and efficiently. But that did not happen. The exploitation of low-income tenants, in particular mothers and caretakers is something far too common in the housing market. Women in these situations more often than not have to take on the burden of child-rearing and making ends meet. Adding substandard housing further increases that burden, and the health consequences from inadequate housing are severe. We can’t make every home safe, but we can support the people living there.

So the question is, how do we become better allies? How do we, as fellow women, lessen the burden of so many other Chicago women like Ms May? You can begin to stand in solidarity by calling your alderman and supporting the Chicago Healthy Homes Inspection Program that is designed to enforce building code standards and protect renters from health hazards. A move from the current building inspection system will help us prevent another story like Ms May’s and helps us in the effort to create safe housing for all. Healthy and thriving lives start at home, which is why every family should have safe, decent and accessible housing!

This story was written by Angelica Ugarte, Healthy Homes Program Organizer

BMO Harris Bank Scamming Englewood Again?

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Screen Shot 2016-03-08 at 6.34.53 PMWhen MTO organizers arrived this week to speak with tenants at a south side property, building violations became readily apparent, and downright terrifying. The floors and ceilings in many units are literally caving in. Other units’ balconies have collapsed, leaving tenants with second-floor doors that open up to sheer drop-offs. It is difficult to fathom how the owner, the bank, and the City have allowed the property to deteriorate to such a horrendous condition. It seems criminal. The property, located on W. 72nd Street, is being foreclosed on by BMO Harris Bank. A receiver, Millenium Properties, has been court-appointed to manage the building. They’ve asked the tenants to leave.

This isn’t the first time BMO Harris bank has endangered Englewood residents. In December 2015, we reported on BMO Harris’ attempts to skirt Chicago’s foreclosure law at another building just one block away. BMO’s actions there caused the eviction of five families. BMO offered “token” relocation assistance instead of the $10,600 required by the Keep Chicago Renting Ordinance. This is the same building where BMO’s receiver hired a white contractor to board the place up. He arrived for the job driving a truck proudly displaying a Confederate flag.

IMG_3008How will the latest saga with BMO Harris Bank end? Will the bank do the right thing?

Please call BMO Harris and demand that they:

  • Follow the law
  • Pay the tenants relocation assistance, and
  • Respect the human rights of Englewood tenants!

Call and email BMO Harris rep Mike Koontz

262-827-6577 | michael.koontz@bmoharris.com

 Tweet to @BMOHarrisBank and @MPIrealestate

Tenant Wins Settlement Over Illegal Lockout

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The south side block Donna Johnson called home.
The south side block Donna Johnson called home.

Donna Johnson always paid the rent on time in the south side apartment where she lived with her daughter. She enjoyed living in the modest three-unit building near Marquette Park. By any definition, Donna was a model tenant and a loving mother. But when her apartment became infested with bed bugs, her landlord treated her like anything but. Initially, her requests for repairs were ignored. Donna made phone calls and even sent letters to her landlord. Eventually, a representative of the landlord would respond, but the response would be anything but professional.

On more than one occasion after Donna requested repairs, the property manager showed up unannounced, letting himself into the apartment with no warning. Donna’s daughter awoke one day to find the property manager looming over her as she slept. One day soon after, Ms. Johnson was taking a shower when she heard a noise outside the bathroom. She listened and soon realized the property manager was in her apartment again! He had illegally entered her home, and now he was face to face with Donna, making sexual advances towards her. Feeling shocked, angry and violated, Donna kicked him out of the apartment and called the police. In retaliation, the landlord cut off her gas. Donna was being illegally evicted – because she wouldn’t put up with her landlord’s criminal behavior.

That is when Donna called MTO’s Tenants Rights Hotline for help. She spoke with a counselor who explained her rights and how she can document the situation. They spoke about Donna’s desire to terminate her lease and find a new apartment where she and her daughter felt safe. To aid her in this effort, MTO connected Donna with a trusted community partner, the Law Offices of Brian J. Gilbert. Donna brought suit against her bully landlord for illegal lockout, illegal landlord entry, and other violations of the Chicago Residential Landlord Tenant Ordinance. Rather than fight a battle he was certain to lose in court, the landlord agreed to settle.

And while Donna has a settlement check in her hand today, she did anything but settle. Donna has a new home, a fresh start, and is free from the fear of illegal lockouts or harassment. Her daughter is happy and safe today because Donna followed through and did what is right. Donna fought for her rights. And she couldn’t have done it with out the assistance of strong community partners like the Law Offices of Brian J. Gilbert.

MTO believes safe housing is a human right. We have a number of ways you can lend your skills to make that a reality.

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Tenants Avoid Homelessness On Thanksgiving

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Janet Tidwell at home with her son.

The Metropolitan Tenants Organization is the “go to” organization for thousands of Chicago renters who face serious housing problems.  Every year MTO answers their call and works with individuals and tenant associations to assert their right to housing that is decent, affordable and accessible. We cannot do this work without you.    

Just ask Janet Tidwell, a tenant at 2022 S. Throop, about the role MTO played in making her Thanksgiving holiday a happier one. Since April 2014, she and her one-year old son have been living in the building, which had been illegally converted to a SRO. On November 18, just 10 days before Thanksgiving, the owner of the building distributed letters to each of the tenants.  The letter stated that the City of Chicago was closing the building and all the residents must vacate the premises within one week.

Ms Tidwell, who was formerly homeless, believed the SRO would provide her and her son with sustainable and affordable housing. Since moving-in, her life had stabilized, but then the landlord suddenly told her to go. “I was surprised and worried when I saw the Notice to Vacate from the city. It was cold; it was Thanksgiving; and my entire building was faced with the reality of becoming homeless. How could this happen?”  She went on, “Six days was too soon to find somewhere to go with my son without any money for a security deposit, movers, and a moving truck. I was so upset with the owner and management because they had done nothing.”  

The building’s owner had known since the end of September about the impending closure but chose not to inform the tenants of the court order until a moving date was upon them. The owner also refused to pay the tenants $1,500 in court-ordered relocation assistance.  With the help of MTO, the tenants set a meeting with the owner on Friday, November 21st just days before the police were to come and vacate the building.  The tenants hoped to convince the owner that without some money, they could not move on such short notice.  At the meeting in front of 20 people, the owner promised to return their security deposit and October’s rent on Saturday. Saturday came and went, as did Sunday, but these low-income renters never received the promised money.

The tenants stood together.  They refused to make themselves homeless. They asked the City of Chicago to give them more time so that they could find housing with the dignity and resources they deserved. The City agreed and gave the tenants an additional month to find housing and engaged a receiver to pay each household $1,500. 

In the end, the tenants at 2022 S. Throop all enjoyed Thanksgiving in their home.  Your financial support made a difference in the life of Janet Tidwell and her one year old son.  They did not have to return to a shelter.

MTO’s efforts go beyond helping individual tenants secure housing.  MTO organizes tenants to pass better laws. You can also be a part of our advocacy work, which looks to solve Chicago’s affordable housing crisis. The situation faced by Ms Tidwell and the other tenants residing at 2022 S. Throop Street are not unlike the situations faced by thousands of tenants across metropolitan Chicago. Too many renters are living in substandard conditions, paying too much for rent, or are unable to move into units because of accessibility issues. Together, with low-income renters, we can confront these barriers and change Chicago’s housing laws and policies.

With your support over the past years, MTO has succeeded in winning laws to prevent discrimination against Section 8 voucher holders, protect tenants in foreclosure, and guard against bed bugs.  Obviously, more is needed. Decent, safe and accessible housing should be standard for every neighborhood and all tenants because without housing it is nearly impossible to succeed and find a job, get a good education or stay healthy.  

As you make your decisions about end of the year giving, we invite you to help us help tenants like Janet Tidwell.  You can help ensure that everyone has housing that is decent, that it is affordable and that it is accessible.   You can help make housing a human right. Join the movement today.

Meet the Millers: despite battling homelessness, they still found a way to be together.

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Debra and Jimi Miller are tenant leaders with MTO. The Millers have been active at MTO over the past year and got involved when they received a housing choice voucher. Prior to receiving the voucher, the Millers had been homeless. Both were able to obtain shelter in transitional programs; however they were staying across the City from one another. Chicago boasts many shelters and transitional programs; but the majority of these programs serve either men or women – not families and not couples. The Miller’s struggled to be together during this period. Due to Debra’s health problems, the responsibility fell to Jimi to commute north everyday for visits. And in the evening, they would watch television programs together over the phone. Needless to say, the arrival of housing choice voucher was celebrated as the first step toward living together again.

That excitement was quickly diminished when the couple realized that their long fight to be reunited had just begun. Despite the fact that it is against the law in Chicago for landlords to refuse to rent to someone based upon their source of income, this practice still takes place. Jimi and Debra had three months to find a place to live before they lost their voucher. Two months into their search, they finally found a place. The discrimination and desperation of their search left them with a desire to work for change.

Debra had been an activist protesting the U.S. involvement in Vietnam. According to Jimi, a veteran, “She’s the resident militant.” When Debra found that she and Jimi were facing homelessness, she was again thrust into activism through 100K. The 100K program was an effort undertaken in cities across the country to get an accurate count of homeless families and individuals living on the streets. Here she met Leah Levinger and got involved with the Chicago Housing Initiative. When she and Jimi received their voucher and were no longer facing homelessness, she began looking for a new social justice focus to lend her support. Levinger pointed her toward the Source of Income Campaign at MTO. MTO was part of a coalition working to get the same type of protections for renters in suburban Cook County which exists in the City of Chicago for voucher holders. Having experienced some of this discrimination first hand, the Millers were eager to get on board. When asked about their motivation to become involved in the Source of Income Campaign, Debra states, “We had to be a part of it!” At the same time Jimi says, “We had to do it.” “It was still personal to us,” explained Debra. They hit the ground running by participating in a rally and demonstration in Oak Park targeting a landlord who advertised “No 8s,” meaning he would not rent to any Section 8 voucher holders.

MTO intentionally incorporates tenant leaders in planning and strategizing campaigns. The Millers enjoyed the experience of being at the table and helping to make decisions around how the work would move forward. After the successful passage of the Source of Income Ordinance in suburban Cook County, they continue to participate with MTO as active tenant leaders. Currently they serve on MTO’s Tenant Congress HUD Subcommittee. The Miller’s reside in Rogers Park and are happy to finally be able to come home… together.

View the original post by Chicago Equal Voice here:  http://on.fb.me/Ih4I83

“Squared Away Chicago” Renters App Now on-line!

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CHICAGO — A first-in-the-nation web-based app to facilitate communications and improve relations between tenants and landlords, “Squared Away Chicago”, was launched today by the Metropolitan Tenants Organization (MTO) at a reception for housing and technology leaders hosted by The Chicago Community Trust.

Click HERE to use our web app now!   

Squared Away Chicago is a free web-based app that any landlord or tenant can access through a URL link,  squaredawaychicago.com. It is designed to be used on any mobile phone browser and to take advantage of a mobile phone’s tools and convenience.

“Every day, tenants turn to MTO for support in resolving their housing problems and the Squared Away Chicago app not only will increase our capacity to serve, but by applying modern communication tools it promises to revolutionize the way landlords and tenants do business,” said John Bartlett, executive director, Metropolitan Tenants Organization. “Whether you are a student renting for the first time or life-long renter, the app will provide tools tenants and landlords need to succeed and avoid common pitfalls which lead to dissatisfaction and possible evictions.”

The app provides access – at the touch of a finger – to resources, knowledge about rights and the ability to document and share issues between tenants and landlords in real-time, leading to faster issue resolution, increased accountability and fewer misunderstandings.

“Giving renters a way to take pictures and send and store communications gives us a leg up in documenting and resolving issues before they turn into bigger problems,” said Ashley Dearborn, a local Chicago tenant. “The app also helps renters like me understand the laws that our landlords must follow so we can know what our rights are.”

Likewise, landlords have their own set of challenges in providing information and updates to tenants and maintaining constructive communications. “The Squared Away Chicago app is a great tool for tenants, owners and management companies and hopefully it can help to improve the communication between all the parties,” saidEiran Feldman, principal with First InSite Realty, an owner and management company in Chicago. The goal of the app is to promote  good rental practices that lead to more stable tenancies and reduce turnover.

APP FEATURES FACILITATE COMMUNICATION & BUILD RELATIONS

The Squared Away Chicago app is designed to support both tenants and landlords by enabling them to improve the landlord-tenant relationship through increased communication and accountability. The creation of the app was supported by the John D. & Catherine T. MacArthur Foundation, The Chicago Community Trust, and theMarguerite Casey Foundation. 

“The Squared Away Chicago app has the potential for nationwide adoption, serving as a significant resource to build a community of informed and engaged tenants and landlords,” said Julia M. Stasch, Vice President of U.S. Programs at the MacArthur Foundation. “The best practices and documentation capacity of the Squared Away app are universal features that can serve as a platform to help build a more efficient and better functioning rental housing market for all households.”

With the Squared Away Chicago mobile app, tenants and landlords will have these four features at their fingertips:

  • Residential Landlord Tenant Ordinance (RLTO): Accessing the law provides users with knowledge about the rights of tenants and landlords.
  • Photo Sharing: Tenants can take/upload photos of issues, creating a visual record that is instantly accessible to the landlord.
  • Letter Templates: Specific details of housing-related issues can be inserted in template documents and then accurately and quickly shared with landlords.
  • Report a Problem: Provides the ability to track communications about issues and organize and save the string of communications for reference and documentation.

“As a resource for members of the Marguerite Casey Foundation’s family-led Equal Voice Campaign, the Squared Away app will serve to strengthen the voice of low-income families, supporting informed and engaged tenants and landlords that will ultimately serve to build awareness of renters’ housing rights and options,” said Edgar Villanueva, program officer, Marguerite Casey Foundation.

APP DESIGN ADDRESSES NEEDS OF TENANTS & LANDLORDS

Through MTO’s 28 years of experience serving renters in Chicago, the organization has found that poor communication and a lack of awareness of rental laws often leads to unresolved housing issues, dissatisfaction, unnecessary evictions and/or loss of rental income, as well as costs associated with turnover and a devaluing of property.

When Greater Good Studio, a Chicago-based firm using design methods to solve social problems, was enlisted to identify a set of app features that would best support tenants and landlords through the rental life cycle, they looked at what makes a successful tenancy. Their review found that a successful tenant-landlord relationship occurred when there was a communicative relationship, problems and issues were resolved, and the tenant and landlord maintained long-term mindsets.

To promote successful tenancies, Greater Good Studio identified that the app needed to address the following issues:

  • Assist tenants in following best practices and acting according to their rights.
  • Encourage both parties to keep a lasting, shared record of housing-related issues.
  • Support landlords and tenants in building relationships and maintaining clear, responsive communication.
  • Identify opportunities for working together across the rental journey, from move-in to repairs to seasonal issues to deposit return.

“Our human-centered design research informed the development of the most critical features, a process for registering issues and a shared timeline for both parties to view progress toward issue resolution. These features solve the often emotional process of tenant-landlord communications, while being delivered through a simple, intuitive user interface,” said Sara Cantor Aye, founder, Greater Good Studio.

The development of the app was completed by Chicago firms Philamonjaro Studios and DevMynd, taking into account the need for a user-friendly design and functionality that was both easy and quick to navigate and facilitated communications about housing-related issues.

“The Squared Away app uses responsive Web design which means there is no downloading or updating required, making it easy for tenants and landlords to access and start the process in the moment of need,” said Dan O’Neil, executive director, Smart Chicago Collaborative. “This user-friendly app is focused on issue resolution and asks for the minimum amount of information necessary to kick off communications, offering a great resource for people to get squared with their abode in Chicago.”

APP OFFERS BROADER ACCESS TO RESOURCES FOR TENANTS & LANDLORDS

According to a May 2010 survey by the Pew Research Center’s Internet & American Life Project, cell phone and wireless laptop internet use have each grown more prevalent, with six in ten American adults going online wirelessly using either a mobile phone or a laptop with a wireless internet connection. Further, 40% of adults use the internet, email or instant messaging on a mobile phone.

“Internet and social media usage has grown exponentially as mobile devices have become more accessible. The Squared Away Chicago app is a cutting-edge example of capitalizing on this channel to build a more effective relationship between landlords and low-income tenants through the virtual world,” said Juanita Irizarry, senior program officer, Human Services & Community Development, The Chicago Community Trust.

While thousands of renters currently use MTO’s website, proving the need for web-based rental housing information, the Pew study demonstrates the additional need for an app or internet access compatible with mobile devices.

“The Squared Away Chicagoapp is a true innovation and national example that will benefit renters and landlords throughout the region and improve the quality and livability of housing in the Chicago area,” said Lawrence Grisham, managing deputy commissioner of the Chicago Department of Housing and Economic Development.

Click HERE to watch a video about Squared Away Chicago and make sure to visit www.squaredawaychicago.com!

 

 

Report challenges tie between housing vouchers, crime: Chicago Tribune

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Renters’ use of housing choice vouchers, more commonly known as Section 8 vouchers, long has worried communities that the arrival of voucher-holding tenants in a neighborhood will lead to crime and, eventually, lower property values.

That’s not true, says a new policy brief by researchers who studied crime patterns and voucher use in Chicago and nine other large cities over a number of years.

Read more here.

Chicago Tribune – March 29, 2013

Clergy Support Source of Income Campaign

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MTO, Access Living and Progress Center Illinois held a Prayer Breakfast regarding the Source of Income amendment on January 15,  2013 at Pearl’s Place in Chicago.  Over forty pastors and community leaders from across the city and suburbs were in attendance to hear from Housing Choice Voucher holders about experiences with discrimination based on their income.

Currently, the City of Chicago already prohibits landlords from discriminating against voucher holders.  In the suburbs of Cook County, landlords can and do deny people housing solely because they have a Section 8 Housing Choice Voucher.  The Source of Income amendment is a protection that would require landlords to consider renting to Housing Choice Voucher holders.  It would not force a landlord to participate in the program if the tenant does not meet typical requirements (i.e. poor credit rating, bad landlord reference).  The amendment would give people with vouchers the equal opportunity to housing.

On Thursday January 24, 2013 from 2-4 pm at Progress Center Blue Island, MTO, Access Living and Progress Center IL invite you to attend a Town Hall meeting discussing housing discrimination.  Come out and share your experiences with us, and help end housing discrimination and segregation.  If you believe in equal opportunity, join us and show your support.  For more information/transportation call us at 773-292-4980 ext. 224.