Category: Landlord & Tenant Rights

Guides about heat, locks, leases, apartment conditions, evictions, foreclosures and other landlord/tenant responsibilities.

Tenants Union in Uptown Wins $40,000 from Corporate Landlord!

Posted on by Gordon Dymowski

After years of affordable rents under a small independent landlord, tenants at the corner of W. Montrose and N. Dayton received a horrifying holiday surprise. Right after Christmas, tenants received a notice from Rockwell Property (representing the building’s new ownership group, Montrose Investment Partners II LLC) that they had approximately 120 days to vacate their homes so their new landlord could renovate the building.

Many tenants had lived in the building for decades. Rockwell Property offered tenants a paltry $500 on the way out and a $500 credit if they moved back into the building when the renovations were done, and rents would inevitably be unaffordable for most tenants.

Fearful that they would not be able to afford to move and angry that they could be displaced so suddenly, the tenants sprang into action and formed the Mon-Day Tenants Association (MDTA) with one simple demand: if you want us to move, pay us to do so!

The demand was far from unreasonable. If the proposed Just Cause for Eviction Ordinance were law in Chicago, the landlord would have to give tenants, displaced through no fault of their own, substantial relocation assistance.

For the first month of the campaign, building ownership refused to negotiate with the MDTA. But with the help of organizers from MTO and ONE Northside, the MDTA gathered community support, escalated public pressure, and forced the owners to the table.

After weeks of intense negotiations, the MDTA approved an agreement in which the landlord waived last month’s rent and gave each unit $2,000 upon return of their keys at move-out.

MTO is proud to congratulate the MDTA on its victory. Organizing works!

 

Breathing Room: MTO Helps a Family Escape Unsafe Housing

Posted on by Gordon Dymowski

Toxic Air in Residential Apartment

Mr. Thomas came through MTO’s doors as a walk-in. He was desperate for help because his apartment was constantly filled with smoke, debris, and other fumes. Despite his repeated pleas to fix the problem, his landlord had done nothing. Mr. Thomas’s seven-year-old son suffers from bronchial asthma. His unit’s noxious air exacerbated his son’s asthma, repeatedly landing him in the hospital emergency room. Mr. Thomas tried to work out a solution and even offered to pay money to the owner to let him out of his lease, but the owner denied his requests.

MTO’s Staff Attorney intervened on his behalf.

After some back and forth, the property owner learned about the potential legal consequences. As a result, they negotiated an agreement that allowed Mr. Thomas to move and receive needed relocation assistance. Now, Mr. Thomas and his son are living in a safe, healthy apartment without the threat of eviction or collections hanging over their heads.

“Just Cause” Ordinance Introduced in City Council

Posted on by Gordon Dymowski

Just Cause Ordinance Coalition On Wednesday, May 21, numerous supporters descended on Chicago’s City Council Meeting to support the introduction of the Just Cause Eviction Ordinance. The law requires landlords to have a just cause to evict a tenant. It would ban evictions due to retaliation. MTO supports passage of the just cause ordinance as a means of balancing power between landlords and tenants. If Just Cause passes, it would mean landlords would no longer have the power to threaten tenants with eviction for requesting repairs or organizing.

Under the proposed law, landlords must state one of seven reasons why they are evicting a tenant. Reasons include: failure to pay rent, follow the lease rules, refusal to sign a lease, the landlord wishes to no longer rent the unit or rent it to a relative, major rehab of the unit, or convert it to condominiums. If the landlord is terminating the lease for a reason in which the tenant is not at fault, then the tenant would be entitled to relocation assistance. So while the law does not end gentrification, it does begin to move the costs of gentrification to the property owners and developers, as they are the ones who benefit. Finally, the bill would create a registry of landlords and require people who own more than 20% of the building to disclose their interest.

Upon introduction, Alderman Ray Lopez asked that the bill be sent to the rules committee. His goal is to try and bury the tenants’ rights legislation. The Chicago Housing Justice Coalition is working with Council member Desmon Yancy to get the bill out of rules and into the housing committee for a hearing.

 

Advocating Using the Residential Landlord and Tenant Ordinance (RLTO)

Posted on by Gordon Dymowski


When Naeema moved into her new apartment, she was excited and thinking about the future in her new home. Within the first month, problems began appearing: the toilet would not flush, water pressure was not enough for a proper shower, and roaches scuttled across her floors.

Despite multiple attempts to get her property manager to address these problems, her concerns went unanswered, leaving her feeling stuck and frustrated. That is when Naeema reached out to MTO for help. After listening to her concerns, hotline counselors explained her rights under the Residential Landlord and Tenant Ordinance (RLTO), including her remedies for dealing with a neglectful landlord and her right to complain to Chicago’s Department of Buildings for an inspection.

With this information, Naeema felt empowered to act. Together, we helped her draft a letter to the management company detailing the issues and her rights as a tenant. The results were immediate.

Management agreed to let Naeema out of her lease without penalty and offered to refund her first month’s rent and move-in fee. Following this breakthrough, Naeema conducted a walkthrough of the apartment with the property manager. The unit was in the same condition as when she moved in, and the manager confirmed the refund and lease termination. Within that same week, Naeema picked up her refund check, covering her first month’s rent and move-in fees in full. She then moved out, leaving behind the stressful conditions and regaining peace of mind. Naeema’s persistence, combined with the right support and knowledge of her tenant rights, turned a demanding situation into a positive resolution. Now, she is ready for a fresh start in a home that meets her needs.

A Life Disrupted: Lead in the Home

Posted on by Gordon Dymowski

The walls were covered with garbage bags, construction paper and tape to contain the lead paint.When a child is harmed by lead within the home, family life gets immediately upended. This was true for Michael and Eileen Buchanan, whose 14-month-old tested positive for elevated blood lead levels. A Chicago city inspector confirmed high lead levels throughout their unit.

Right away, Mr. and Mrs. Buchanan changed their lives to protect their child’s health. The Buchanan family began to look for a safe, lead-free place to move. Since they had neither the means nor the opportunity to move immediately, they altered their apartment unit. Their once-cozy home became unrecognizable.

The Buchanans, when possible, traveled to Michigan at their own expense to stay with family and to avoid their unit. Medical bills piled up. Mr. Buchanan had to take off work to focus on taking care of his 14-month-old, putting his job at risk. Adding to the stress was the terror of not knowing how the lead would impact their child, and whether their child would experience long-term health consequences commonly associated with elevated blood lead levels. With help from MTO’s Healthy Homes Organizer, LiMei Vera, and MTO’s Staff Attorney, Philip DeVon, the Buchanans were able to successfully negotiate with their Landlord. While they secured a lease termination agreement and ample relocation assistance, they did not come out unscathed.

The Buchanans’ story is representative of a larger problem faced by tenants in Chicago: without proactive inspections, great responsibility falls on tenants to protect their children from invisible hazards in the unit. When their children are harmed by lead in the unit, they must abruptly make great adjustments in order to keep their children safe. These adjustments are costly – both in terms of time and money – and occur during a time of emotional distress and turmoil. With stories like the Buchanans’ happening throughout the city, our response is clear: we need proactive inspections of all rental units in order to protect children and their families from hazards in the home.

Lead – FAQ

Posted on by admin

Know the facts about lead:

  • What is lead? Lead is a heavy metal that is harmful to your health.
  • Where is lead found? The most common sources of lead are found in the home! Chipping paint and dust in homes built prior to 1978, tap water, soil and some toys and jewelry are the most common sources of lead. You can’t always see lead, even when it is present.
  • What amount of lead is safe? Lead in the body is not safe at ANY level.  It only takes a very small amount to cause life-long health problems, including learning disabilities, behavioral problems, and other health issues.
  • What are the long-term effects of lead poisoning? Lead can damage organs, stunt neurological development and may even cause death.
  • What are some of the warning signs of lead poisoning? Stomach pains, constipation, poor appetite, sleep problems, headaches, issues with sleeping.
  • How do I know if I have lead in my home? If your home was built prior to 1978, there is a good chance there is lead in your home but the only way to positively identify lead is with testing. The Department of Health offers free testing if your child has recently been found with elevated levels of lead.
  • Who’s responsible for addressing lead sources in the home? The landlord is responsible. Under federal law, at the start of a tenancy, the landlord must provide tenants with a lead disclosure form that details any known lead hazard in your unit or the common areas and a copy of the EPA booklet “Protect Your Family from Lead in your Home“. Under 2004 Childhood Lead Prevention Act, the landlord must also post a notice if a lead hazard has been found in another unit. That notice must remain posted until all documented hazards are properly repaired.
  • What if the landlord refuses to address lead sources? Call the Renter’s Hotline at 773-292-4988 M-F, 1-5pm or call the city of Chicago’s Childhood Lead Poisoning Prevention program at 312.747.LEAD[5323]. You may request an inspection. If the landlord refuses to make repairs and old paint is pulling away from the wall, cracking, chipping or peeling and it is a code violation, you can give the landlord a 14-day written notice to reduce your rent. See “Apartment Repairs and Conditions“
  • What can I do to reduce the risk of exposure? 
    • Ask your doctor to test your child for lead
    • Regularly wet-mop floors and wet-wipe windows
    • Remove shoes when entering the home
    • Teach your children to wash their hands before eating
    • Do not use pottery for cooking or serving without knowing if the glaze has lead
    • Do not disturb paint without protecting your family from the dust
    • Feed your child a diet high in iron, calcium and vitamin C – all help fight lead in the child’s body
    • Test your water for lead and use a EPA approved filter
    • Test soil around home and do not plant a garden before confirming that soil is safe
    • Regularly check recall lists for toys, jewelry and other household items which may have lead

Still can’t find the answer? Send us your questions. Please allow several days for a response. Or to speak with a Healthy Homes Organizer, call 773.292.4980 ext. 225.

Organizing Works – Past Campaigns By Ward

Posted on by Gordon Dymowski

Organizing around tenant rights is about winning through building community and collaboration. We are proud of our work in helping tenants win our consistent victories in the city of Chicago. Check out several of our recent tenant organizing successes in this ever-growing list.

2025

  • N Dayton (46th Ward) – Building tenants faced forced relocation due to the landlord’s desire to renovate the building. After forming a tenant union, residents gained rent forgiveness and other benefits.
  • More efforts forthcoming!

2024

  • S. Stony Island (8th Ward) – Tenants expressed concerns about management and security and wanted to form a tenant association. Tenants organized to form an association and, through direct action, ensured that new security measures were implemented. 
  • N. Sheridan (48th Ward) – Building tenants faced various safety issues, including fire prevention, bedbugs, and poor building management. Tenants mobilized and formed a union, presenting management with their demands. Results included repairing fire escapes and the building’s elevator and mitigating a severe outbreak of bedbugs. 
  • S. Daniel Drive (9th Ward) – Tenants organized around the landlord’s reluctance to make necessary repairs. Despite landlord retaliation, tenants organized around holding the landlord accountable. Not only were repairs made, but tenants formed an association to continue efforts to ensure building quality and safety.
  • S. Drexel (20th Ward) – Tenants organized to focus on issues of poor property management. After establishing a union, tenants forced landlords to improve security and ensure further cooperation.
  • W. Cermak Rd (20th Ward) – After receiving significant rent increases without remediation for healthy home issues, tenants organized to assert their rights. After securing legal counsel and withholding rent, tenants received significant repairs (including windows and floors) and improved pest control efforts.
  • S. Champlain (4th Ward) – Tenants organized around health and welfare issues caused by 3500 pounds of sanitary waste and other debris. Results included inspection, engagement of the alderman, and negotiations.

2023

  • W 103rd (19th Ward) – New property management company provided no-cause lease terminations for over 100 residents across six buildings. Tenants organized and received rent forgiveness, rental reimbursement, and some received lease extensions for one year.
  • E. 79th (6th Ward) – Landlord attempted to intimidate tenants by charging for refrigerators, visiting the property with armed security, and threatening eviction. Thanks to tenant organizing, landlord was forced to make changes including security screen doors, tuck pointing, heat, installing a new stove, and tenant rent forgiveness
  • S. Burley (10th Ward) – Tenants organized around issues concerning lack of repairs and the resulting landlord harassment and retaliation. Efforts around organizing resulted in hiring an  extermination company, improving security,  and increased tenant input on renovation priorities.
  • E. 41st St (3rd Ward) – Organizing around efforts to reopen the building’s community room, tenants formed an association to address this and other issues, including smoking in units, ventilation issues, and disrespectful management.
  • E. 38th Street (3rd Ward) – Tenants organized around a series of maintenance issues including broken washers and dryers, bedbug infestations, and a flooded community room. Despite landlord harassment and intimidation, tenants successfully organized and had washers and dryers fixed, bedbugs exterminated, and an improved community room with increased attendance.
  • N. Hudson (27th Ward) – Forming a union to counter management harassment and security issues, tenants were able to have needed repairs made and improve security.

With Help MTO Resolves another Lockout. 

Posted on by admin

Ms. Bueno is a Pilsen resident. She became unemployed because of COVID-19.  The landlord turned hostile and refused to negotiate a fair agreement, which would take into consideration her financial hardship. Instead, her landlord started harassing her. She called MTO to report the landlord shutting off her lights and gas. 

A utility shutoff is a lockout, according to the City of Chicago Municipal code, so we instructed her to follow the City of Chicago’s lockout reporting procedure. She made a complaint to 311 and called the Police.  The officers did not take the matter seriously and claimed the situation was a civil matter.  As happens all too frequently, the officers did not follow the CPD Special Order #SO4-01-03. 

It took a while for Ms. Bueno to get a miscellaneous police report from the police and a building code violation.  She was able to get her utilities restored though this did not last long.  


The utilities did not stay on for long.  She called MTO again about another light shutoff and this time the landlord locked the breaker room access. We partner with the Chicago Tenants Movement (CTM) in order to create a more proactive response to lockouts. CTM sent a volunteer response team that included an electrician. The team was able to enter the breaker room and restore Ms. Bueno’s lights. The Chicago Tenants Movement response team took action when CPD and DOB would not. We need to push for proactive solutions to lockouts here in the City of Chicago.

Ms. Bueno is one of many stories of lockouts occurring in Chicago. Since the Eviction Moratorium began in March 2020, MTO has received reports on 574 lockouts. In a normal year, MTO receives about 250-300 lockout reports.  The COVID-19 pandemic has only multiplied the already existing housing crisis here in Illinois. The lack of consequences from the police and building department allows bad landlords to continue the illegal lockouts as a way to dance around the Eviction Moratorium. As the housing crisis escalates, we encourage you to join us in pushing resolutions to lockouts. Contact Javier Ruiz at javierr@tenants-rights.org to become part of the solution.

Introducing “Eviction Chronicles” – Chapter 1

Posted on by admin

What does the reliance on eviction say about our society? Every day we hear stories from the tenant’s perspective of a housing market gone horribly wrong. The result is trauma and harm to thousands of Chicago’s working families. The stories are not black and white. They are about life, good and bad habits, eccentricities, prejudice, and privilege. The following articles are the real life stories of Chicago tenants. We invite you to read, think about and debate why there are some 25,000 evictions are filed annually in Chicago. Is there another way? 

Chapter 1 – “Ms. Cat”

MTO first heard from the senior who hotline staff affectionately refer to as “Ms. Cat” in 2018.  Ms. Cat had just received a 10-day notice for violating the lease provisions around pets. She had two cats of her own, and often fed the numerous alley cats outside her apartment.  Ms. Cat can be a bit cantankerous at times. She loves her cats, they’re her family.  She was so concerned about the alley cats well-being that one day she left a trail of cat food from the alley to her apartment. 

However, others in the apartment considered the cats – and her actions – a nuisance. The cat food was attracting rats. Yet, Ms. Cat either would not or could not (as she put it) abandon her cats.  They were her life. Unfortunately, her landlord didn’t attempt to talk to her about a solution, and instead moved to evict her. With her home and housing subsidy in jeopardy, Ms. Cat was able to secure an attorney. For several months the landlord, Ms. Cat and her attorney negotiated. In the end, our senior who is living on SSI had to leave her subsidized unit as a part of deal to avoid eviction.

Ms. Cat’s story does not end here. Ms. Cat’s next destination was a homeless shelter that did not allow pets.  Every night Ms. Cat would try to sneak the cats into the shelter. Management found out and then the notices came.  Management served her with an eviction notice. In one conversation with Ms. Cat, she said, “I would rather be homeless than to give up my cats.”  With that in mind, Ms. Cat decided to leave the shelter and move to an SRO (Single Room Occupancy Hotel).

She then moved into an SRO, which is often a last resort for many of Chicago’s most vulnerable residents. Within a couple of months of moving, Ms. Cat was again running into problems with the owner and her neighbors. Her lease allowed two cats, but she was still trying to sneak more into her unit. Neighbors complained of an odor.  Ms. Cat said, “it’s not the cats, it’s me.  I can not help that I am incontinent.  It’s a condition I can’t control. It’s like cancer.  You wouldn’t evict someone for having cancer.”  The owner served Ms. Cat with a 30-day notice to vacate. Rather than fight the eviction notice , Ms. Cat decided to move in with friend. The expectation was that this would be for a short time. She was desperately looking for housing she could afford. 

With an eviction filing on her record and limited income, her housing choices were extremely restricted. Several months have passed since Ms. Cat last called. We reached out to her, but her cell phone has been cutoff. We also await her next call.    We hope that Ms. Cat has found stable housing and is getting the help that she needs. 

But her situation begs an important question: why is eviction always the first resort?

A Home for the Holidays, and Beyond

Posted on by admin

Caroline, a 73-year old retiree living on the western edge of Humboldt Park, is so grateful for MTO’s new Eviction Prevention Collaboration.  Caroline lives on Social Security.  On the third Wednesday of each month, she receives her SSI check and pays her rent.  Unfortunately, Caroline ended up in the hospital recently and suddenly couldn’t pay the rent.  Caroline informed her landlord that the rent was going to be late.  The landlord agreed and told Caroline could pay the late rent in installments.

When Caroline went to make her next payment, the landlord suddenly refused the rent and gave her a 30-day notice to vacate her home of the past 5 years by the end of December. The landlord further threatened her by telling her she was going to start showing the unit the very next day.  Frantic and not knowing what to do, Caroline called MTO’s Eviction Prevention Collaboration.  MTO’s case manager suggested that she talk with the landlord before writing a letter. The landlord said no, and told her to just “get out.” With help from MTO’s case manager, Caroline wrote a letter which reiterated the verbal agreement between they had made.  The landlord did not respond to the letter.  The case manager suggested she write one more letter and try paying rent when her next check arrives. 

This time the landlord accepted the rent.  Caroline was ecstatic.  There would be no court case. The sheriff would not be coming to her home. She would still have a home after the holidays.  You can make sure that Caroline and others like her continue to have a home by donating to MTO.

Every year there are more than 25,000 evictions filed in Cook County.  Many more are evicted outside of the court system. Thousands of tenants are displaced.  Their lives disrupted.  Their communities destabilized.  With your financial help, MTO can help stop evictions.  Donate now.