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“How-To” Guide – Dealing with Extreme Cold
December 27, 2017 – 7:48 AM | No Comment
“How-To” Guide – Dealing with Extreme Cold

Landlords in Chicago must heat residential buildings to at least 68 degrees during the day and 66 degrees overnight (from September 15 to June 1). 
If you are unable to resolve a heating problem with your …

Tenant Wins Settlement Over Illegal Lockout
March 1, 2016 – 11:43 AM | 4 Comments
Tenant Wins Settlement Over Illegal Lockout

Donna Johnson always paid the rent on time in the south side apartment where she lived with her daughter. She enjoyed living in the modest three-unit building near Marquette Park. By any definition, Donna was a …

Friendly Reminder: Heat requirements start Sept 15; end June 1
October 4, 2015 – 9:36 AM | One Comment
Friendly Reminder: Heat requirements start Sept 15; end June 1

We would like to remind everyone that starting September 15th the heat should be turned ON.  Heat minimum requirements are from September 15 – June 1.  The minimum heat requirement for residential units is: 68 degrees …

Keep Chicago Renting Ordinance (KCRO)
May 5, 2014 – 1:25 PM | No Comment

What is the Keep Chicago Renting Ordinance? 
The City of Chicago enacted the Protecting Tenants in Foreclosed Rental Property Ordinance, commonly known as the Keep Chicago Renting Ordinance (KCRO), in response to the harmful effect of …

Heat and Other Essential Services – Terminate Lease – Sample Letter
January 4, 2013 – 8:24 AM | No Comment

This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For tenants in suburban Chicagoland, …

LIHEAP enrollment begins Nov. 1
October 28, 2011 – 1:35 PM | One Comment
LIHEAP enrollment begins Nov. 1

LIHEAP (Low Income Energy Assistance Program) is a block grant program that provides financial assistance for energy costs to low-income households.   The program will begin open enrollment starting Tuesday Nov. 1, 2011 for winter …

Alternative Electricity Provider Info
September 2, 2011 – 12:07 PM | No Comment

ARES Electricity Deregulation
Tenant Choices
If tenants receive their own electricity bills, they can make their own decisions about switching to an alternate provider. NOTE: Tenants should ask new providers if they accept LIHEAP.* …

Condo Conversion Ordinance
May 5, 2011 – 8:57 AM | No Comment

Condo Ordinance 4-28-11(function() { var scribd = document.createElement(“script”); scribd.type = “text/javascript”; scribd.async = true; scribd.src = “http://www.scribd.com/javascripts/embed_code/inject.js”; var s = document.getElementsByTagName(“script”)[0]; s.parentNode.insertBefore(scribd, s); })();

MTO takes on Application Fees
March 17, 2011 – 8:13 AM | 10 Comments
MTO takes on Application Fees

MTO hotline counselors have been hearing that landlords have been charging applicants outrageous fees when applying for housing without providing any explanation for the basis of the fees or if they are refundable. These …

Deadly Dangers of Using the Stove for Heat
February 18, 2011 – 11:13 AM | 6 Comments
Deadly Dangers of Using the Stove for Heat

During the winter season, MTO’s hotline receives numerous calls from tenants about a lack of heat in their units.  When we ask what steps the resident uses to address the problem in the meantime, a …