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Articles in Heat, Utilities & Other Essential Services

“How-To” Guide – Dealing with Extreme Cold
December 27, 2017 – 7:48 AM | No Comment
“How-To” Guide – Dealing with Extreme Cold

Landlords in Chicago must heat residential buildings to at least 68 degrees during the day and 66 degrees overnight (from September 15 to June 1). 
If you are unable to resolve a heating problem with your …

Friendly Reminder: Heat requirements start Sept 15; end June 1
October 4, 2015 – 9:36 AM | One Comment
Friendly Reminder: Heat requirements start Sept 15; end June 1

We would like to remind everyone that starting September 15th the heat should be turned ON.  Heat minimum requirements are from September 15 – June 1.  The minimum heat requirement for residential units is: 68 degrees …

Heat and Other Essential Services – Terminate Lease – Sample Letter
January 4, 2013 – 8:24 AM | No Comment

This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For tenants in suburban Chicagoland, …

LIHEAP enrollment begins Nov. 1
October 28, 2011 – 1:35 PM | One Comment
LIHEAP enrollment begins Nov. 1

LIHEAP (Low Income Energy Assistance Program) is a block grant program that provides financial assistance for energy costs to low-income households.   The program will begin open enrollment starting Tuesday Nov. 1, 2011 for winter …

Alternative Electricity Provider Info
September 2, 2011 – 12:07 PM | No Comment

ARES Electricity Deregulation
MULTIFAMILY RENTAL FACT SHEET
Tenant Choices
If tenants receive their own electricity bills, they can make their own decisions about switching to an alternate provider. NOTE: Tenants should ask new providers if they accept LIHEAP.* …

Deadly Dangers of Using the Stove for Heat
February 18, 2011 – 11:13 AM | 6 Comments
Deadly Dangers of Using the Stove for Heat

During the winter season, MTO’s hotline receives numerous calls from tenants about a lack of heat in their units.  When we ask what steps the resident uses to address the problem in the meantime, a …

Common Utility Problems
November 2, 2009 – 1:58 PM | No Comment

Tenants Without Access to Fuse Box
In buildings over four units, the Chicago Electrical code requires that a tenant have access to their fuse box.   If the tenant cannot get to their fuse box, the …

Heat & Other Essential Services – 24 hour notice – Sample Letter
November 2, 2009 – 1:56 PM | 4 Comments

This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For …

Heat & Other Essential Services – FAQ
November 2, 2009 – 1:55 PM | 56 Comments
Heat & Other Essential Services – FAQ

NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.
What are essential services?
Heat, running water, hot water, electricity, gas,and plumbing.
Who is responsible for paying for …