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Mobile App Coming Soon
September 26, 2013 – 10:34 AM | No Comment
Mobile App Coming Soon

  Click on the image below for more information about our new mobile app.

MTO takes on Application Fees
March 17, 2011 – 8:13 AM | 10 Comments
MTO takes on Application Fees

MTO hotline counselors have been hearing that landlords have been charging applicants outrageous fees when applying for housing without providing any explanation for the basis of the fees or if they are refundable. These …

Moving In – FAQ
November 2, 2009 – 2:36 PM | 10 Comments

NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.
Does my landlord have to give me him/her or anyone else’s name, address and telephone number …

Lockouts – FAQ
November 2, 2009 – 2:29 PM | 13 Comments

NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.
Lockouts from rental any unit are illegal in the City of Chicago.
What is a lock-out?
Its …

Security Deposits – FAQ
November 2, 2009 – 1:47 PM | 31 Comments

NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.
Do I have to tell my landlord I am moving if I have a written lease?
No. Your …

Leases – FAQ
October 21, 2009 – 11:16 AM | 113 Comments

NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.
This FAQ describes the different types of leases, how and when you can terminate a lease …