Get Assistance Online
Online: Use Squared Away Chicago
Our tenant rights resources are now available on the go! If you have a repair issue, a question about your lease, or just want to take pictures of your unit to protect your deposit, use Squared Away Chicago.
Tenants Rights Hotline: 773-292-4988
The hotline is open Monday-Friday, 1:00-5:00pm. We accept Walk-In’s Monday-Thursday, 10:00am-4:30pm
Persons with vision impairments seeking MTO’s assistance may utilize our Tenants Rights Hotline for direct assistance. Persons with hearing impairments may utilize our Squared Away Chicago application as a resource, or request an appointment for one-on-one help by contacting: firstname.lastname@example.org