Get Assistance
Below & to the right, you will find answers to tenants’ most frequently asked questions [FAQs] and supplemental materials, such as sample letters. If there are problems throughout much of your building, you may be best served by organizing in the building.
If you have additional questions or comments, please call our free Tenants Rights Hotline at 773.292.4988. The hotline is open Monday – Friday, from 1 – 5pm.
You may also direct your questions to us online by clicking here. Questions have also been known to be answered in the comments section of any of our informational posts, linked below.
And lastly, remember that our work is supported by tenants & community members like you. Become a member today and designate your gift as “member.” Thank you.
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Full Text of the Chicago Residential Landlord Tenant Ordinance. If you are a tenant in suburban Chicagoland, please click here for the law as it applies in your town.
Apartment Conditions & Repair: Frequently Asked Questions
Sample Letter for Repair and Deduct
Sample Letter for Rent Reduction
All other sample letters (security deposit return, terminate tenancy, etc)
Security Deposit: Frequently Asked Questions
Tenants Experiencing Foreclosure: Frequently Asked Questions
Heat & Other Essential Services: Frequently Asked Questions
Additional Landlord & Tenant Resources
Your Home and Your Health: Lead, Asthma, and Healthy Homes
